Write in. A person answers.

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Support

[email protected]

App issues, account questions, bug reports and feedback. Within 24 hours on weekdays.

Press and partnerships

[email protected]

Media, brand partnerships, business development. Within 2 to 3 business days.

Legal and privacy

[email protected]

Data requests, deletion, anything the law needs an answer to. Within 30 days, as required by law.

Common questions

How do I cancel my subscription?

On iOS: Settings, Apple ID, Subscriptions, Stay Ready, Cancel. On Android: Play Store, Profile, Payments and subscriptions, Subscriptions, Stay Ready, Cancel.

How do I claim free access for military or first responders?

Email [email protected] with your branch of service or department. We upgrade your account by hand. No verification service. Limited to the first 1,000.

My data isn't syncing across devices

Make sure you are signed in with the same account on both phones. Force-close and reopen the app to trigger a sync. If it still lags, open Settings and check the sync status line.

How do I delete my account and data?

Settings, Delete Account in the app; deletion is immediate and permanent. Or email [email protected] from your account address and we delete it for you.